This Privacy Policy is effective from Tuesday, February 21, 2023

Our Commitment to You

At Aalaya.lk, your privacy is our top priority. We always keep your privacy in mind when planning and building what you know and love, so you can trust them completely and build meaningful relationships.

 Our Commitment to Security

We have teams dedicated to keeping your data safe and secure. We are constantly updating our security practices and investing in our security efforts to enhance the security of your information.

 Table of Contents

1. Who We Are

2. Where This Privacy Policy Applies

3. The Information We Collect

4. Cookies and Other Similar Data Collection Technology

5. How We Use Information

6. How We Share Information

7. Your Rights

8. How Long We Hold Your Information

9. The Privacy of Children

10. Changes in Privacy Policies

11. How to Contact Us

1. Who We Are

The Company, that responsible for your information under this Privacy Policy is:

Aveno System (Pvt) Ltd.
Aalaya.lk
NO 12 St, Stanley Tillakaratne Mawatha,
Nugegoda,
Sri Lanka.

2.Where This Privacy Policy Applies

This Privacy Policy applies to websites, events and other services operated by our company or (Aveno System (Pvt) Ltd) under the Aalaya.lk brand. For simplicity, we refer to all of these as our 'Services' in this Privacy Policy. To make it even clearer, we have added links to this Privacy Policy for all relevant services.

3.Information We Collect

We cannot help you to develop meaningful relationships without some information about you, such as basic profile details and your tastes.

Information you give us

You choose to give us specific information when using our services.

These include:

●       When you create an account, you provide us with at least some basic information needed to activate the service, such as your login credentials or phone number, as well as your gender and date of birth.

●       When you complete your profile, you can share with us additional information such as your tastes and other details about you, as well as content such as photos and videos.

●       When you subscribe to a paid service or make a purchase directly from us you are required to provide us or our payment service provider with information such as your debit or credit card number or other financial information.

●       If you contact us (e.g., through our Help Center), we will collect the information you provide to us during the interaction.

●       If you share information about other people with us (for example, using a friend's contact information for a feature you provide), we will process this information for you to fulfill your request.

4. Cookies and Other Similar Data Collection Technology

We allow others to use cookies and similar technologies (eg, web beacons, pixels, SDKs) to identify you and / or your device (s). You can read our cookie policy for more information on why we use them and how you can control their usage better.

 Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a feature that tells a website that a user does not need to monitor his or her online activity. If a website that responds to a DNT signal receives a DNT signal, that site may be blocked by the browser by gathering some information about the user in the browser.

 5.How We Use Information

The main reason we use your information is to provide and improve our services. In addition, we use your information to keep you safe and to give you advertisements that may interest you.

To manage your account and provide you with our services

●       Create and manage your account

●       Give you customer support and respond to your requests

●       Complete your transactions

●       Communicate with you, about our services

Prevent, identify and combat fraud or other illegal or unauthorized activities

●       Detect and address ongoing, suspected or alleged violations of our Terms, especially through review of reports and interactions among members

●       Understand and plan better against violating the rules..

●       Retain data related to breaches of our Terms to prevent duplication.

●       Enforce mentor activation of rights, e.g., as set forth in our Terms.

6. How We Exchange Information

With our service providers and partners

We use third parties to assist us in activating and improving our services. This third party supports us for a variety of functions including hosting and maintenance, analysis, customer service, marketing, advertising, payment processing and security operations. We also share information with partners who assist us in distributing and promoting our services.

We may share this information with other Aveno System (Pvt) Ltd companies and third parties (especially advertisers) to develop and distribute our Services and Websites or third-party advertisements and to analyze and report the advertisements you see. We may combine this information with additional  non-personal information or personal information collected from other sources.

 With our affiliates

Aalaya.lk is part of the Aveno System (Pvt) Ltd business family.

We share your information with affiliates for limited legal purposes as follows:

●       For corporate transactions

If we're involved in a merger, sale, acquisition, distribution, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control, we may transfer your information.

●       With law enforcement / when required by law

We may disclose your information if reasonably necessary: ​​(i) comply with a legal process such as a court order, subpoena or search warrant, government /law enforcement inquiry or other legal requirement; (ii)support in the prevention or identification of crimes (subject to the relevant law in each case); Or (iii) to protect the safety of any person.

●       At your discretion or at your request

We may request your consent to share your information with third parties. In any such case, we explain why we want to share the information.

 7.Your Rights

We want you to control your information, so we want to remind you of the following options and tools available to you:

●       Access /update tools within the service

Tool sand account settings can help you access, edit, or delete information that you provide to us and are directly associated with your account within the service. If you have any questions about those tools and settings, please contact our Help Center.

●       Uninstall

You can stop collecting all the information by uninstalling the application using the standard uninstall process for your device. Remember that uninstalling an app will not delete your account.

●       Delete the account

You can delete your account by using the relevant functionality directly in the service.

●       Review your information

The applicable privacy laws give you the right to review the personal information we hold about you.

●       Update your information

If you believe the information we have about you is incorrect or we do not have the right to use it further and would like to request that it be corrected, deleted, edited or restricted, please contact us.

For your own protection and the safety of all our users, we may request that you provide proof of identity before answering the above requests.

Remember, we can refuse requests, including if we are unable to verify you, if the request is invalid or invalid, or if it infringes on trade secrets or intellectual property or someone else's privacy or other rights. If you wish to obtain information relevant to another user, such as a copy of any message you receive from them through our Service, you must contact us to give the other user their written approval prior to the release of the information. We may ask them to confirm their identity before answering the request.

Also, we may not allow certain requests to be objected to or restricted from the processing of personal information, especially if such requests do not allow us to continue our service to you. For example, if we do not have your birthday we cannot provide our service and therefore cannot guarantee that you are 18 years of age or older.

 8. How Long We Hold Your Information

We keep your personal information for legitimate business purposes only and as long as it is permitted by law. If you decide to stop using our services, you may delete your account and your profile will no longer be visible to other users. Please note that we will automatically delete your account. After deleting your account, we will delete your personal information as follows:

Keep in mind that although our systems are designed to perform data deletion processes in accordance with the above guidelines, we cannot guarantee that all data will be deleted within a specified time frame due to technical constraints.

 9.The Privacy of Children

Our services are limited to people 18 years of age or older. We do not allow people under the age of 18 on our platform. If you suspect a user is under 18 years of age, please use the reporting section of the service.

 10.Change the Privacy Policy

We are always looking for new and innovative ways to build meaningful relationships and make sure our data usage explanations are up to date, so this policy may change over time. We will notify you before any material changes take place, so that you have time to review the changes.

 11.How to Contact Us

If you encounter any problems with our service, please feel free to contact us during office hours:

Monday -Saturday: 9AM to 5PM

Sunday : Closed

Mobile No: 0777 15000 1

Email:  support@aalaya.lk